*Orders made after 1pm will be processed the next working day. Please note that for Tracked Delivery certain product exclusions apply. Weekends and Bank Holidays are excluded. During peak periods or times of industrial strike action, delivery can experience delays. We kindly ask that you wait the full 7 working days before contacting Customer Services.
Please be advised that Free Delivery over £30 only pertains to our standard (2-7 day) service. Express 48 hour delivery will still be charged for orders over £30.
Orders over £30*
Standard Items
FREE
2-7 Day Delivery (Tracked)
Bulky Items
FREE
2-7 Day Delivery (Tracked)
Express Croquet Items
FREE
2-7 Day Delivery (Tracked)
Bespoke Croquet Items
FREE
7-14 Working Days (Tracked)
Returns Policy
We do not offer free returns but we do offer our customers a returns period of up to 60 days from the date of purchase.
Delivery Details
Our delivery covers Mainland UK, but sadly we cannot offer delivery to Northern Ireland, Republic of Ireland or BFPO addresses. International shipping is no longer available. For bespoke delivery costs to Non-Mainland UK, including the Channel Islands, please call our customer services team directly.
Our Croquet, Chelsea Skittles & Luxury Badminton sets are made in the UK to order so they take a little bit longer to get that high quality finish you expect from Jaques. They currently have a lead time of up to 2 weeks for delivery.
Join the Family!
Follow @Jaqueslondon