Cookie Policy
What are Cookies?
When you are browsing websites on the internet, many of these websites store tiny text files called cookies on your computer, to help track your use of the site and to personalise your journey around the website. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site and helps you to find the products that are more important to you.
jaqueslondon.co.uk is no different, we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.
Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.
Please be aware that disabling cookies on your browser will reduce your ability to shop online with jaqueslondon.co.uk. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website. This would also be a common experience of reduced functionality across many websites.
Recent legislation from the European Union has meant that websites must provide clear information about their use of cookies to their customers, something we at Jaques London fully support. We want to ensure that you, as our valued customer, are fully aware of the use of cookies on our website, and we are proud of our reputation as a transparent and honest retailer that you can trust.
We work with authorised third party payment processing companies who are fully PCI compliant. For security reasons, we do not store any of your financial or credit card information in our own systems.
Cookies we use
We want to make sure you are fully aware of the cookies we use and what they do when you are shopping on jaqueslondon.co.uk.
Here is a full guide to our cookies explaining the name of the cookie as it would appear on your computer and a description of what the cookie is used for:
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Cookie name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| __cfduid | zopim | Used by the content network, Cloudflare, to identify trusted web traffic. | HTTP | 1 Year |
| JSESSIONID | Cloud-IQ, nr-data.net | Preserves users states across page requests. | HTTP | Session |
Statistics
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Cookie name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| _ga | Gleam, Jaques London | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | HTTP | 2 Years |
| _gat | Gleam, Jaques London | Used by Google Analytics to throttle request rate. | HTTP | Session |
| _gid | Gleam, Jaques London | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | HTTP | Session |
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Cookie name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| __zlcmid | jaqueslondon.co.uk | Preserves users states across page requests. | HTTP | 1 Year |
| ads/user-lists/# | google.com | Unclassified | Pixel Tracker | Session |
| c | rubiconproject.com | Unclassified | HTTP | Session |
| collect | google-analytics.com | Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | Pixel Tracker | Session |
| IDE | doubleclick.net | Used by Google DoubleClick to register and report the website user's actions after viewing or clicking on e of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | HTTP | 2 Years |
| impression.php/# | facebook.com | Used by Facebook to register impressions on pages with the Facebook login button. | Pixel Tracker | Session |
| khaos | rubiconproject.com | Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad netwo rk. | HTTP | 6 Months |
| L-# | gleam.io | Unclassified | HTTP | Session |
| NID | google.com | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | HTTP | 6 Months |
| put_# | rubiconproject.com | Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. | HTTP | 30 Days |
| r/collect | doubleclick.net | Unclassified | Pixel Tracker | Session |
| rpb | rubiconproject.com | Registers anonymised user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. | HTTP | 30 Days |
| rpx | rubiconproject.com | Unclassified | HTTP | 30 Days |
| tap.php | rubiconproject.com | Unclassified | Pixel Tracker | Session |
| test_cookie | doubleclick.net | Used to check if the user's browser supports cookies. | HTTP | Session |
| zte# | jaqueslondon.co.uk | Saves a Zopim Live Chat ID that recognises a device between visits during a chat session. | HTTP | Session |
Unclassified
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Cookie name | Provider | Purpose | Type | Expiry |
|---|---|---|---|---|
| __zlcid | jaqueslondon.co.uk | Unclassified | HTTP | Session |
| __zlcstore | jaqueslondon.co.uk | Unclassified | HTTP | Session |
| app_session | gleam.io | Unclassified | HTTP | 27 Days |
| _mkra_ctxt | gleam.io | Unclassified | HTTP | Session |
| AWSALB | zopim.com | Unclassified | HTTP | 6/7 Days |
| c | gleam.io | Unclassified | HTTP | Session |
| owner_token | gleam.io | Unclassified | HTTP | Session |
| PP-FnwWj | gleam.io | Unclassified | HTTP | Session |
Website
Our website is built on a platform called Magento which is able to use the following cookies. However jaqueslondon.co.uk do not routinely use all of these cookies, if you are in any way concerned about any of the cookies listed below, please contact us.
| Cookie name | Purpose |
|---|---|
| Cart | The association with the customer's Shopping Cart |
| Category_info | Stores the category info on the page to load pages faster. |
| Compare | The items in the customer's Compare Products list. |
| Customer | An encrypted version of the shopper's customer ID. |
| Customer_auth | Indicates if the customer are currently logged in to the store. |
| Customer_info | An encrypted version of the shopper's customer group. |
| External_no_cache | Indicates if caching is disabled or enabled. |
| Frontend | The customer's session ID. |
| Guest-view | Determines if guests can edit their orders. |
| Last_category | The last category visited by the shopper. |
| Last_product | The most recent product viewed by the shopper. |
| Newmessage | Indicates whether a new message has been received. |
| no_cache | Indicates if the cache can be used to store information. |
| persistent_shopping_cart | A link to information about the shopper's cart and viewing history. |
| Recentlycompared | Items recently compared by the shopper. |
| STF | Information on products the shopper has emailed to friends. |
| Store | The store view or language chosen by the shopper. |
| User_allowed_Save_cookie | Indicates if the shopper allows cookies to be saved. |
| Viewed_product_IDs | The products recently viewed by the shopper. |
| Wishlist | An encrypted list of products added to the shopper's wishlist. |
| Wishlist_cnt | The number of items in the shopper's wishlist. |
Managing Cookies
Cookies should be enabled by default on your browser, so if you have not changed your settings you should expect to be accepting cookies from websites.
Cookies being disabled will limit your experience of jaqueslondon.co.uk and many other websites online. Remember, cookies are not harmful to your computer and our cookies on jaqueslondon.co.uk do not contain any personally identifiable information. If you wish to change your cookie settings we have provided a guide below for you. Please remember, if you do disable your cookies, you can allow cookies from certain approved websites, by adding the website homepage to your exceptions list.
First, find out what your default web browser is on your machine, or the browser you use most often to access the internet.
Find out which internet browser you use
- On a PC: click on 'Help' at the top of your browser window and select 'About'
- On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)
Opting out of cookies in Internet Explorer
Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.
- Choose 'Tools'
- Click on 'Internet Options'
- Click the 'Privacy' tab
- Move the slider to choose your settings
- For more detailed privacy settings click on 'Advanced'
Opting out of cookies in Safari
- Choose 'Preferences' from Safari menu
- Select 'Security'
- Cookie settings are shown
- Choose your settings
Opting out of cookies in Google Chrome
As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.
- Click on the 'Tools' menu
- Select 'Options'
- Click the 'Under the Bonnet' tab
- Find the 'Privacy' section
- Click 'Content settings'
- Click the 'Cookie settings' tab and choose your settings
Opting out of cookies in Mozilla Firefox
You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.
- Click on 'Menu', then 'Options'
- Select 'Privacy'
- Select 'Cookies'
- Choose your settings
Opting out of Flash Cookies
If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.