SAMPLE GAMES

Delivery Options 

See our delivery times below.

*Orders made after 1pm will be processed the next working day. Please note that for Tracked Delivery certain product exclusions apply. Weekends and Bank Holidays are excluded. During peak periods or times of industrial strike action, delivery can experience delays. We kindly ask that you wait the full 7 working days before contacting Customer Services.

Please be advised that Free Delivery over £35 only pertains to our standard (2-7 day) service. Express 48 hour delivery will still be charged for orders over £35.

Returns Policy

We do not offer free returns but we do offer our customers a returns period of up to 60 days from the date of purchase. 
Once you have paid for your return item back to us and you send proof of postage a refund or replacement will be issued.
Please note that any items over the value of £100 must be received by our warehouse and checked in before any refund is issued.

Delivery Details

Our delivery covers Mainland UK, but sadly we cannot offer delivery to Northern Ireland, Republic of Ireland or BFPO addresses. International shipping is no longer available. For bespoke delivery costs to Non-Mainland UK, including the Channel Islands, please call our customer services team directly.

Our Croquet, Chelsea Skittles & Luxury Badminton sets are made in the UK to order so they take a little bit longer to get that high quality finish you expect from Jaques. They currently have a lead time of up to 2 weeks for delivery.